Terms of Service - guttulla
These Terms of Service constitute binding legal agreement between you (customer) and Xining Yizi Garment Co., Ltd (“we”, “us”, “guttulla”). By accessing, browsing, registering account or placing orders for skirts, maxi‑dress, strapless‑top, long‑sleeve‑tops on https://www.guttulla.com/, you state you have read, understood and fully accept these terms together with our Privacy Policy, Return Policy, Shipping Policy and Payment Policy. If you disagree with any provision hereof, please stop using our website services.
1. Service Overview & Age Eligibility
guttulla is cross‑border women‑fashion retail brand, selling skirts, maxi‑dress, strapless‑top, long‑sleeve‑tops for global consumers. Website shopping service is available for users aged 18 and above. Minors under 18 can only use our site under legal‑guardian supervision. All purchased products shall be for personal wearing use only; commercial resale, bulk redistribution are strictly prohibited. You guarantee all shipping and personal information you fill‑in is true and complete; you take responsibility for delivery failure caused by wrong or incomplete information you submit.
2. Product & Pricing Statement
We try our best to present product pictures, size charts, fabric descriptions accurately. Minor color deviation may exist because of screen hardware difference; slight color difference shall not be judged as quality defect. All retail prices displayed on site may get adjusted without advance notice. When obvious system‑caused pricing error appears, we reserve right to cancel corresponding orders and notify purchasers.
3. Order & Payment
We support Google Pay, Mastercard, Visa, Apple Pay payment channels. After successful payment confirmation, your order will start processing. We reserve the right to refuse, suspend or cancel orders under special circumstances such as out of stock, suspected fraud or abnormal orders.
4. Shipping Regulation
We provide free worldwide shipping for every single order with no minimum‑order threshold. Estimated delivery time is 7‑15 business days. Import duties and local taxes shall be borne by recipient. Delivery delay caused by customs inspection, bad weather or carrier force‑majeure is outside our control scope.
5. Intellectual Property
All texts, brand logos, garment product photos, graphic layout and copy‑writing content published on guttulla website belong to Xining Yizi Garment Co., Ltd. Without our written authorization, no entity or individual may copy, reproduce, distribute, edit or commercially reuse above intellectual‑property content.
6. User Prohibited Conduct
When visiting our website you shall NOT: ‑ Deploy crawler, robot script to mass‑scrape our website data and product resources; ‑ Submit abusive, threatening, unlawful content via customer‑service communication channels; ‑ Maliciously place large‑volume fake orders or deliberately trigger false after‑sales disputes; ‑ Use website for any illegal commercial activities. We can restrict website‑access permission or cancel orders for users violating above rules.
7. Disclaimer & Limitation of Liability
Our website and apparel goods are provided on an “as‑is” basis. We do not guarantee 100% uninterrupted and error‑free website operation. Within scope permitted by applicable Chinese law, we shall not assume liabilities for indirect loss or incidental damages arising out of website‑browsing or product‑using experience. We are exempt from liabilities for loss or delay brought by force‑majeure events: natural disaster, international logistics suspension, government regulatory adjustment and other uncontrollable factors.
8. Governing Law & Dispute Resolution
These Terms of Service and all transaction-related disputes shall be governed by the laws of the People's Republic of China, without prejudice to any mandatory consumer-protection rights you hold under the laws of your country of residence where those rights cannot be excluded by contract. If such mandatory rights apply to you, they prevail over this clause to the extent of any conflict. Disputes shall first be resolved through friendly negotiation. If negotiation fails, and to the extent permitted by the mandatory consumer-protection rules of your country of residence, disputes shall be submitted to the competent court at our company's registered place in China. You may also file a complaint with the consumer-protection authority in your country of residenc
9. Policy Update
We may revise these Terms of Service irregularly. Updated clauses will be published on this page with latest update date mark. Your continued use of guttulla website represents acceptance of revised terms.
10. Official Contact Information
Brand Name: guttulla
Operating Company: Xining Yizi Garment Co., Ltd.
Company registration number (Unified Social Credit Code): 91630104MAKM2DJW2W
Official Website: https://www.guttulla.com/
Customer Service Email: service@guttulla.com
Phone Number: +86 155 0078 0575
Registered & Return Warehouse Address: Room 22502, Unit 2, Building 1, Fuxing Road No.1, Chengxi District, Xining City, Qinghai Province, P.R.China